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How to get ISO Certification for Software/IT company in Bangladesh

Updated: Sep 18, 2021

Information Technology and IT service providing company are one of the fastest-growing sectors of Bangladesh export and economy as well. Bangladesh has been recognized as the most dependable and reliable IT sourcing market as Bangladesh has fabulous skilled human resources and organizations that have training. To survive in this cutthroat competitive market, organization need to comply with customer compliance as a form of International Standards or Management Systems standards such as ISO/IEC 27001:2013, ISO 9001:2015 and other International security standards.

ISO Certifications: ISO Management has developed diverse International Standards & Management System Standards based on the type of products and services and industries. ISO Management never issues ISO Certification rather an accredited Certification Body as our organization does. Therefore, as an organization, you need to reach out to a Certification Body first who can attach IAF or can provide accredited ISO Certifications that will comply with your customer requirements.

Which ISO Certification is required for Software Development Companies in Bangladesh?

ISO 9001:2015 _Quality Management System -Software Development organization generally need ISO 9001:2015 - Quality Management System that proves organizations have the resources and capacity to meet customer requirements, exceeds customer satisfaction and companies are meeting regulatory requirements.

ISO/IEC 27001:2013-Information Security Management System is specifically applicable for Software Development Company that handle majorly management level information and other market information that generated daily basis or regular basis. This is the reason International Organization like your customer wants security management or security standard like ISO/IEC 27001:2013 Management Systems Standards compliance in your company.

ISO/IEC 20000-1:2018-Information technology Service management system requirements -This ISO Standards ensure IT organization has the right policies for the implementations of continual improvement for service management systems. So, Software Development company can have this certificate in their scope through implementations of service management compliance by ISO/IEC 20000-1:2018.

How to get ISO Certificate for Software Companies in Bangladesh:

Step- 1: Find Certifications Body: ISO Certifications process is same for all types of companies regardless of the size of the organizations. First you need to find an accredited Certification Body that has IAF accreditation, share your all the information like your products or services, size of organizations, scope of ISO and ISO Standards & version that your organizations are looking for. Certification Body will share Certifications process with actions plan and financial proposal. After acceptance, Certifications process starts.

Step-02 Stage-1 Audit or Gap Analysis: Then Certification Body will conduct Stage-1 Audit that we named as gap analysis audit where external auditors check the legal requirements, customer requirements, quality policy & security policies, internal audits reports, management review meeting, organizations documentation, management commitment, records of training, product quality reports, business performance reports, internal processes or business processes and other mandatory requirements or ISO requirements.

Step 03- Action to for Improvement & Implementation: When Certification auditors or audit team will share the Gap Analysis report, team leaders or organizations formal management should address documentation requirements' that has been proposed by Certification auditors as Non-Conformity (NC) report. For fulfilling compliance, companies will have to complete entire organization's documentation, policy implementation and closing all non-conformity.

Step 04- Certification Audit: When audit team finally comes for the audit to verify the level of customer with the documentation requirements & ISO documentations requirements as per ISO/IEC 27001:2013 versions- Information Security Management System and find ISO 27001-compliant ISMS without any follow-up audits then the Certification Agency recommend they audit file to Certification Agency 's Technical Committee for review. Technical committee's certification approach is through checking with the compliance checklist and if they find it ok, then they conclude with the certification decision. Usually response time from the Technical Committee is 07 to 10 working days.

Step 05-Certificate Hanover : Finally when Certification Body received certification decision by ISO Standards certificate such as ISO/IEC 27001:2013 Versions- Information Security Management System or ISO/IEC 20000-1:2018 or ISO 9001:2015-Quality Management System Certificate as per their committed delivery time then Certification Body share the ISO Certification with formal management of the company and company can claim them as ISO Certified Company. If an organization has inquiries regarding ISO Certification, the Certification Body allots time for inquiries separately.

How to get ISO/IEC 27001:2013 versions - Information Security Management System Certificate for Software Company in Bangladesh

ISO Management Systems standards ' Certification process has the 05 steps common:

  • · Find Certification Body

  • · Stage-1 Audit or Gap Analysis

  • · Action to for Improvement & Implementation

  • · Certification Audit

  • · Certificate Hanover

Therefore, ISO/IEC 27001:2013 Information Security Management System for software development organization are as same as those except the following additional information security compliance & technical requirements:

Information Security Policies: This will demonstrate companies commitment for Information Security and will contain security incident management, business continuity management and continuous improvement technique so that you can ensure customer service by securing their information. Here you will have to share your intention to follow mandatory requirements set by legal requirements or authority for ISO/IEC 27001:2013.

Asset Management: In ISO/IEC 27001:2013 Information Security Management System Standards, Asset Management has to be ensured. For example, Inventory, Authorization of use and control of use to destructions so that assets secure.

Security Controls: In ISO/IEC 27001:2013-ISMS control including physical security or environmental security ensuring is mandatory so that no devices like Pen drive or Laptop can be missing.

Communication Security:

Risk Management Process: For ISO/IEC 27001:2013-ISMS, System, Risk Management including risk assessments, risk analysis, mitigation plan is mandatory. Here all the security risks should be reflected that may arise like cyber-attack.

Operations Security: For ISO/IEC 27001:2013-ISMS, maintaining Operations security is the most challenging as this is the heart and especially in larger companies. Formal Management needs to adopt communications security like controlling emails, or any other messenger in the workplace.

Statement of Applicability (SOA): For For ISO/IEC 27001:2013-ISMS SOA is the mandatory requirement where 114 controls are mentioned and as an organization, you need to show how you ensure compliance against management system clauses that are mentioned in SOA.


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