How to Get ISO 9001:2015 Certification in Bangladesh.

ISO 9001:2015- Quality Management System (QMS) is the most popular and widely adopted ISO standards in the world. ISO 9001:2015-QMS is mostly preferred for its application to all industries. Therefore, from retail shop to whole seller, from small industry to giant industry, from pin to airplane, everyone can adopt ISO 9001:2015 QMS as the conformity mark for their internal management systems.

HOW to Get ISO 9001:2015 Quality Management System: Most of the organizations get stuck when they want to plan for ISO 9001:2015 standards for their organization in Bangladesh. They mostly rely on google search for Certification related information and also ask for reference from certified organization. Both ways usually mislead them to get the right information for authentic Certification and Certification Body. We have explained the easy steps to follow to secure ISO 9001:2015 for your business.

Choosing Certification Body: Choosing right Certification body becomes the challenging jobs now a days because of the fake promise and lack of technical knowledge. Most of the organization that are planning to implement ISO 9001:2015 Certification in Bangladesh, are not aware of the Certification Body, Audit, Inspection, conformity assessment, or accreditation board. So, some organization are taking the advantage of their weakness and give them unaccredited ISO Certification which they can not verify and understand.

To make it simple, ISO has recognized International Accreditation Forum (IAF) and their worldwide database to find the right Certification Body and authentic ISO Certification. So, now you can easily visit ISO website and find out the IAF database and if the body does not exist in that database, you can conclude them as not enlisted Certification Body or Conformity Assessment Body. Visit https://www.iso.org/certification.html page and click on https://www.iafcertsearch.org/search/certification-bodies this link to get the authentic ISO Certification Body.

Standard Collection and Implementation: You can collect ISO 9001:2015 QMS standards before selecting ISO body or after that is not a big fact. The important thing is, your organization should assign a team to go through the standards and find out the all applicable requirements for their organization to implement and align with the organization management systems.

GAP Analysis Your organization can choose a third party or appoint internal skilled team to conduct GAP analysis on ISO 9001:2015 Certification standards so that they can understand what are the gaps organisation is having within their existing management system to go for the ISO 9001:2015 Certification. Gap analysis will give them an entire overview and will guide them with an action plan for closing the Gap and getting ready for the final assessment.

Certification Body Audit: Your selected Certification Body like Youable will propose an audit schedule upon confirmation of their service contract and then they will complete their conformity assessment processes and will submit the onsite and detailed audit report within 5 to 10 working days. If your organization can comply with the all the set minimum mandatory requirements like:

ISO 9001:2015 Mandatory Documents list for Certification:

• Audit or Certification Scope: Audit or Certification scope is the the boundary of an organizational operation. Example: Core activities, Process or Products or services

• Quality Policy: Quality Policy is an statement that reflect organization commitments to products, services, customers, legal issues , customer satisfaction and continuous improvements process.

• Quality Objectives: Quality Objectives are the central Key Performance Indicator or KPI. For example: 10% market share increase.

• Supplier Selection and evaluation: Organization must have mechanism to enlist and measure the performance of its own supplier who are vital for the final performances of your products or services.

• Calibration: Calibration is reverifying the performance of measuring tape or scale that read and give rating of objects. Calibration is mandatory for the organization that performance depends on the measuring equipment results. For example, Lab services fully depends on the measuring equipment results. So, for Lab calibration is mandatory.

• Employees Skills & Training: Mechanism to ensure the employees are competent for the given role has to be in place and arrangement for the training to enhance their capacity to assigned job are ensured. For example: Personal file containing CV, Educational & experience Certificates and training records.

• Products and Service requirements: Products and service requirements has to be well communicated and informed among all the core team members so that products and service quality can be delivered as per organization promise.

• Design and Development: Design and development are mandatory only for those who has design and development team in house. For example, Research & Development Team, Design Team who finalize the final product design and so on.

• Environment & Infrastructure: Environment and infrastructure has to be available to offer the product or services that they are offering. For example, Pharma Company has to right have a set up for medicine manufacturing so do the Food Manufacturing organization is having the facility clean, safe and hygienic.

• Non-conforming Outputs: The arrangement for separation the nonconforming products or services has to be there. For example: For products, Batch Number, Lot Number, for Service Project Number and identification

• Internal Audit: Internal Audits are the mandatory requirements for ISO 9001:2015 Certification. Organization shall conduct Internal Audit by their inhouse competent team or external team before going for the final certification. Chartered Accounts firm audits are not considered as Internal Audit if they do not audit as per ISO 9001:2015 QMS audit checklist.

• Management Review Meeting: Management Review Meetings are another agenda that organization must conduct after the Internal Audit is conducted. In management review meeting, last meeting agenda, internal audit findings and other pending issues and support issues are discussed.

• Correction, Corrective Action wnd Preventive Action:

Then Certification Body like Youable will recommend the complied firm for ISO 9001:2015, Quality Management System Certification.

Certification Handover: Certification Body like Youable receive the final Certificate copy from USA and then Youable finally handover Certificate to the Certified organization.

Certification Verification: You can easily verify your ISO 9001:2015 Certification at www. iso.org website and there, you will find https://www.iafcertsearch.org/ and there write your organization name and your organization name will appear if authentic.

ISO Certificate Validity : All ISO Certificate including ISO 9001:2015 remain valid for 03 years based on the positive result on the surveillance audit. This means, if organisations fail to comply with ISO 9001:2015 requirements in surveillance audit then issued Certificate can be suspended or withdrawn. This means, every year organisation need to conduct surveillance audit to keep the Certification valid.